Refunds

At Cottage Farmstead, we want to ensure that you are happy with your purchase. If you have technical or sales queries, do not hesitate to contact us.

Our refund policy offers a full refund within 14 days of your date of purchase of Cottage Farmstead original items. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request.

We make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.

To start the refund process, fill out the form below: